Privacy Policy

1. Introduction

VALIX Defence ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our products and services.

By accessing or using VALIX Defence services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

2.1 Website Visitors

When you visit our website, we may collect:

• Browser type and version
• Operating system
• IP address (anonymized)
• Pages visited and time spent
• Referring website

2.2 Contact Form Submissions

When you submit an inquiry through our contact form, we collect:

• Name and email address
• Company/organization name
• Message content and inquiry details
• Deployment requirements and use case information

2.3 Product Usage Data

VALIX products (Node S1, Gateway G1) do not collect or transmit user data to VALIX Defence. Sensor data is transmitted directly to your own infrastructure via the VALIX Interface API and remains under your exclusive control.

3. How We Use Information

We use collected information for:

• Responding to inquiries and support requests
• Providing product information and technical documentation
• Processing quotations and procurement requests
• Improving our website and services
• Complying with legal obligations

We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Data Sharing and Disclosure

We may share information in the following circumstances:

• Service Providers: Trusted third-party services (email hosting, analytics) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize disclosure

5. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security audits

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of information.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years for business relationship purposes.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access: Request a copy of personal information we hold about you
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation on how we use your information
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal information

To exercise these rights, contact us at privacy@valixdefence.fi.

8. Cookies and Tracking

Our website uses minimal cookies for essential functionality. We do not use advertising or tracking cookies. You can configure your browser to refuse cookies, though this may limit website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

VALIX Defence services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights, contact: